Think twice before you click ‘Add to Cart.’ Returns aren’t just a hassle—they’re heartbreak! Let’s keep the economy and good vibes flowing.

EXCHANGE POLICY (NO RETURNS or REFUNDS)

  • We will gladly accept any unworn, unwashed merchandise with original tags within 7 Days of purchase for an exchange.
  • Please return goods with a copy of the invoice.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • All returns should be sent to Montivo Store, Lane 6, Zamzama Commercial Area, Phase 5, DHA Karachi (03242300204)
  • Items purchased during the SALE period can only be exchanged at the current price applicable at the time of the exchange, once the SALE is over.
  • For further queries about exchanges, please whatsApp us at 03492340409

Follow these simple steps to return or exchange your item(s):

1. Repack Merchandise

Please make sure that the item(s) you wish to return, along with your invoice or note includes your order name.

2. Ship to

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

4. Place Exchange Order

Incase of exchange, place the new order on our website. Mention "exchange" in last name and place the order of the new items. Once we received your previous items, we will dispatch your new exchange items. Delivery charges will be paid by customer. Check image below for reference

Montivo Store
Lane 6, Zamzama Commercial Area, Phase 5, DHA Karachi
Pakistan
03242300204