Exchange Policy

EXCHANGE POLICY (NO RETURNS or REFUNDS)

We will gladly accept any unworn, unwashed merchandise with original tags within 7 Days of purchase for an exchange.
Please return goods with a copy of the invoice.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
Delivery Charges will not be refunded.
All returns should be sent to Montivo warehouse, plot c-72, opp. Yousuf masjid, near porta, gate 3&4 p&t society, korangi, karachi. 0313 2096869
No exchange and returns on SALE items.
For further queries about exchanges, please whatsApp us at 03492340409

Follow these simple steps to return or exchange your item(s):

1. Repack Merchandise

Please make sure that the item(s) you wish to return, along with your invoice or note includes your order name.

2. Ship to

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

4. Place Exchange Order

Incase of exchange, place the new order on our website. Mention "exchange" in last name and place the order of the new items. Once we received your previous items, we will dispatch your new exchange items. Delivery charges will be paid by customer. Check image below for reference